

*1 Applies to SIM unlocking applications received after July 11, 2017.Update 1: See how to download and install stable One UI 3.0 Android 11 OTA for Galaxy S20, S20+, and S20 Ultra from T-Mobile, Verizon, Sprint, AT&T for both US locked/unlocked variants.100 days have passed since the previous SIM unlock application was received *1 for the au line used with the device which is subject to the SIM unlock request.There is no outstanding balance from an installment plan (the model was purchased with a lump payment, or a lump payment was made to settle the outstanding balance, etc.).However, SIM unlocking procedures may be performed for the desired au mobile phone even within 100 days from the model purchase in the following cases. Any new au mobile device purchased no more than 101 days before.au mobile phones without any network-use regulations.(in Japanese only).Model released after Apthat supports SIM unlocking.SIM unlocking is possible on any au mobile device meeting the following conditions. Requirements for phone model eligibility: Please confirm in advance Of functions, applications and services, such as the au Smart Pass. In addition, restrictions may apply to the usage The level of service (e.g., the Keitai Guarantee Service Plus LTE) purchased.Īu makes no guarantee regarding the operation of any au mobile phone which is being *The scope and details of the guarantee will differ based on.Phone loaned to you will not be SIM-unlocked. That even if you do have a subscriber agreement with au, the temporary replacement Temporary replacement phone while your phone is being repaired.

However, if you do not have a subscriber agreement with au, you cannot receive a Smartphone issue regardless of whether or not you have a subscriber agreement with au. Please check yourĮven if you perform SIM unlocking on your smartphone, au will still handle your In some cases you will need to input the APN settings (APN, user name, PW,Īuthentication type, etc.) of your telecommunications provider. To use VoLTE voice services on an au VoLTE-compatible au mobile phone without an au Telecommunications providers use different frequency bands. Or that your transmission speed will drop due to the fact that different It is possible that you will be out of your telecommunications provider's coverage area
